Chances are, your CAs encounter at least one of the six common barriers to maximizing patient collections. With the right training and resources, CAs can really boost the office collections and virtually eliminate patient balances.
Plus, the right financial care programs create longer-term patients which yields higher collections due to: higher patient volume, higher patient retention, and more referrals. The right financial care programs also result in less dependence on third-party payers, less stress and less work. Clients who are committed to a financial care program adhere to their recommendations so they get better results, are more satisfied and refer more.
I’m sharing: “Financial Consultations that Increase Patient Payments” for June’s A.C.E. Chiro-Team Training. This 1-hour video presentation is available online, so your entire team can access it however and whenever it’s convenient for them as often as they need 24/7 NOW until the end of the month.
Your CAs will be motivated to help build your practice when they understand what a huge difference they can make. Since I’ve run Dr. Tom’s chiropractic office since 1995 in Michigan, I really do know what works–and what doesn’t. In this one-hour presentation (all you need is a computer…no travel expenses), your team will discover how what they say, what they don’t say and how they say it makes all the difference with your patients’ willingness to pay for care. I’ll be teaching your team:
- How to prevent collection problems with clear communication
- How to break through the 6 most common barriers to collections
- How to collect pre-payments for care from both new patients and established clients
- How to quit sending the wrong non-verbal message about fees
- The best foundation for successful consultations
- The 3 critical components of an effective fee plan
- How to stop sabotaging financial success
- How to be firm, but friendly with fees
- 3 success strategies for every financial consultation
- How to handle financial questions and misconceptions
- How to help clients understand the value of chiropractic care
Thanks to these A.C.E. members for sharing what their practice gained from this topic:
“Our patient payments have increased!”–Kay
“We have collected more money since using the techniques from this topic.”–Renee
“We have increased our collections with daily payments and more patients on cash plans. I’ve personally gained confidence with collecting.”–Heather
“Patients are sticking to care programs better now. Patient numbers are growing again. Plus, we’re not having to send out as many statements as before.” –Stacy
“We have really cut down on any patient balances. All our CAs are stepping up to collect.”–Mary Kay
“We are collecting more money, and making sure patient balances are zero, if not a credit.”–Melissa & Nikki
If you can see that it’s worth way more than an hour investment in time and the tuition of just $147 for your entire team to participate if you register as an A.C.E. Basic member (or $227 for June only), then I urge you to register for this course today at http://chiropracticassistants.com/chiro-team-training/registration-options/.
This month’s PDF of course materials is over 70 pages and includes our care program worksheet that auto-calculates all out-of-pocket payments based on the doctor’s recommendations and the patient’s insurance benefits or lack thereof, plus care program agreements, financial policies, our financial consultation script and more! All are downloadable in their original file format for easy implementation. The sooner you register, the longer you will have access to this month’s online course 24/7. Register today to give your CAs the training, tools and systems to increase your practice success!
IF YOU’RE NOT HAPPY, I’M NOT HAPPY: If after participating in your first course, you decide that it wasn’t worth the price you paid, you’ll get your entire tuition back. There’s nothing to lose. Just notify Kim in writing within 7 days.
Now is a fabulous time to join! July’s topic is “Practice-Building Appointment & Recall Systems.” Click to view a schedule of all A.C.E. Chiro-Team Training topics. Plus, CAs who participate in all 14 core topics receive A.C.E. certification.
Rather than being overwhelmed at a weekend seminar, your team can focus on just one fundamental topic each month and identify their action steps for growth. Plus, your CAs will complete an A.C.E. Journal each month so that you can hold them accountable for their commitments.
This effective chiro-coaching is just $147 for your entire office per month. Plus, the tuition includes the “Members Only” online Synergy Forum where your CAs can connect with other CAs to find out what other offices are doing to continually grow. Your CAs can access literally thousands of years of CA experience! This mastermind service is included with membership and is extremely valuable. Your CA’s questions will be answered…not only about this month’s topic, but about any issue that your office is currently facing…what is that worth? Join today.
PLUS: the monthly tuition also includes UNLIMITED SUPPORT! Get all the one-on-one Q&A with Kim and/or Dr. Tom Klapp (in successful practice since 1980) that you need.
Membership in the A.C.E. Chiro-Team Training is a no-brainer. Your CAs will become motivated and skilled at increasing the success of your practice. In addition, there are no hidden fees: no administrative fees, no cancellation fees, no duration requirements. You may cancel your A.C.E. membership at any time with just 15 days written notice. You stay and pay only as long as you’re happy with the return on your investment.
Your team will get lots of practical information with tools for easy implementation…you’ll see profitable results. Register now!